The Helping Hand Company needed a real-time employee portal that could tie in with their Chorus ERP system. After looking at the leading solutions, they found that m-Power was not only the most cost effective, but also offered more capabilities than other solutions.
Results
Turned their modern ERP system into a tailored mobile solution
Engineers now see visit details in real-time on their iPads
Helps them keep up with the latest technology without changing their ERP system
m-Power helps us keep up with the latest technology without changing our ERP system.
Full Case Study
Who is Helping Hand?
UK-based, The Helping Hand Company is the world’s largest single manufacturer, since 1965, of reaching aids and litterpickers. They have further developed aids for daily living and pressure care products which they sell to over 20 countries worldwide.
"We use the Chorus ERP system across our 5 business divisions," says Colin Price, IT Manager at the Helping Hand Company. "Initially, we needed real-time information via a portal for all of our key staff. After looking at the leading solutions, we found m-Power not only the most cost effective, but also offered more (drill-down capabilities to complex/specific data as well as more options and flexibility for future projects)."
Custom web apps open real-time data access
"In our first project, we developed an intranet for all of our managers," says Price. "In the second project, we created a secure web portal for the sales force, followed by a portal for engineers. We find the results delightful. For our office-based staff, we created product configurator and order entry solutions."
Custom mobile web apps integrate with existing ERP system
"Our entire mobile staff uses iPads, and we wrote all of their applications with m-Power. Engineers now see their visit details in real-time along with product data. After visits, they can fill in real-time job cards to our central system. Our sales force also interacts with a new CRM solution written using m-Power that ties in tightly with our ERP system."
Custom web apps keep up with modern technology
"m-Power helps us keep up with the latest technology without changing our ERP system. m-Power made that possible," says Price.
To learn more about The Helping Hand Company, you can visit their Web site at: http://www.helpinghand.co.uk/