How to build applications your users will hate
IT departments are often frustrated by poor application adoption. They spend months building applications for their end users, only to see low adoption rates upon completion. The very users that begged the IT department for the application don’t use it once it’s built.
Why? What causes low user adoption? What makes users dislike an application that they themselves begged the IT department to deliver?
While there’s no single answer, user adoption problems typically stem from several common mistakes. Which mistakes? We posed this question to a few experts and have included their advice (along with some actionable takeaways) below. User adoption problems usually occur when developers…
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