6 must-have features of good reporting software
I believe we’re seeing a shift in IT responsibilities. As more and more computer-savvy employees enter the workforce, many of the traditional IT-specific tasks are being handled by the end user. For example, simple tasks like plugging in a monitor or keyboard are easily handled by most end users.
The same is true for business software. Certain task, which used to require highly technical software, can now be handled directly by the users (with the right software). For example, reporting used to be an IT task. The only reporting option for end users went through the IT department. Now, many of the enterprise reporting options are simple enough for end users. If an end user needs a report, they can either build their own, or access a pre-built web-based report that pulls data from the database in real-time. …
Suppose you’re buying a new computer. You find a great-looking computer at a local store, bring it home, boot it up, and…it’s extremely slow. You open up the case only to discover that all of the internal parts are at least 10 years old. You storm back to the store demanding your money back because they sold you an old computer. Their response: “Of course it’s new, look at the new, beautiful case we put it in.”
One of the biggest problems facing companies using business intelligence software is this: Most users don’t use it. This problem has been discussed in great detail, with the general consensus being that users typically don’t use BI software because it’s too difficult. Makes sense, right?
Building a customer/vendor portal (also called an extranet) is a tricky task. Typically, one portal must display different data to different users. If one user logs in and sees data that they shouldn’t see, you’ll have a big problem on your hands.