Does IT matter anymore? I’ve seen that question cropping up around the web in the last month or so. Some people believe that the rise of SaaS options eliminates the need for a traditional IT department. They view IT departments as an added expense that doesn’t help the bottom line.
If you work in IT, that question must infuriate you. IT departments put in countless hours keeping the business up and running. The idea that a business would be just fine without an IT department is ridiculous.
Now, I could spend all day explaining why that question is absurd, but instead, let’s ask a better question: If the business views your IT department as an added expense, what can you do to change that perception?
While the answer to that question varies by company, let’s look at a real-life example of an IT staff that’s making a big (positive) impact on their company. This small IT department recently came up with an inexpensive way to improve employee productivity using smartphones and mobile apps. To find out how, you can read the whole story over at IBM Systems Magazine.